Dreamworld Extends Contract with accesso for Virtual Queuing Technology

LONDON, UK: Accesso Technology Group plc (AIM: ACSO), the premier technology solutions provider to leisure, entertainment and cultural markets, has signed a 5-year contract extension with Dreamworld, one of Australia’s premier theme parks, to continue providing accesso LoQueue virtual queuing solutions.

Dreamworld will utilize both the smartphone-powered QsmartSM and the patented QbotSM virtual queuing device to provide flexible options for guests using the service. Known as “Q4U” at Dreamworld, accesso’s award-winning solutions allow users to wait for their ride without having to stand in line. Instead, they reserve their place in a queue electronically and are notified when it’s their turn to ride.


“Accesso’s technology is wildly popular with our Dreamworld guests and has helped improve our guest service scores, as well as drive significant incremental revenue for us,” said Craig Davidson, Dreamworld CEO.

Used by more than 11 million guests since 2001, accesso LoQueue virtual queuing solutions are delivered via the smartphone-based Qsmart; the waterproof RFID wristband QbandSM ; or the original handheld device – Qbot.

“Dreamworld was the first theme park in Australia to embrace Accesso LoQueue technology and this contract extension is another important vote of confidence in the value and capability of our technology,” said Tom Burnet, accesso CEO.

accesso is the premier technology solutions provider to leisure, entertainment, and cultural markets. Our patented and award-winning technology solutions drive increased revenue for attraction operators whilst improving the guest experience.

Our solutions add value to operators at every point of the guest experience with our technology facilitating the key points of contact with their many millions of guests.

We drive attendance
The accesso Passport and ShoWar ticketing suites are comprehensive, easy-to-use cloud solutions that process tens of millions of tickets every year for the assigned seat and general admission venues, enabling operators to maximize up-sell and cross-sell with ease to drive greater revenue.
We handle payments

Our payment gateway carries level 1 PCI security certification and 24/7 support. It provides the tools, security and support operators need to drive sales and has so far processed more than $5 billion in transactions.

We take guests out of line

Since 2001, more than 11 million guests have used a patented accesso LoQueueSM solution to queue less, ride more, enjoy a better experience and increase in-attraction spend.
We simplify point-of-sale

Our accesso SiriuswareSM point-of-sale solution offers software modules that combine ticketing, membership, retail, food/beverage transactions, rentals, credit card processing and many other functions into a single system eliminating the need for separate systems and databases.

We increase engagement

accesso enables operators to engage more deeply and profitably with guests: pre-sale, in-attraction or post-visit. Our mobile apps have provided millions of guests with rich iOS and Android content to better plan their visit, buy their ticket on-the-go and unlock new experiences within an attraction.

More than 960 attractions and venues worldwide currently employ accesso technology – from theme parks, water parks, cultural attractions, live performance venues and sporting events to ski and snow parks. We are proud that our solutions are trusted by the majority of the leading names in the leisure industry including Six Flags Entertainment, Cedar Fair Entertainment, Merlin Entertainments, International Speedway Corporation, Palace Entertainment, Compagnie des Alpes, and Herschend Family Entertainment.

Australia’s BIGGEST theme park on the Gold Coast, Dreamworld is a world of happiness including 50 rides and attractions, as well as wildlife within 13 different worlds. Among their many attractions, Dreamworld has the tallest and fastest thrill rides in Australia, as well as precincts dedicated to Dreamworks™ and The Wiggles™, offering fun for people of every age. Dreamworld is also home to Tiger Island, the world’s largest interactive tiger facility. Dreamworld is part of the theme park division for Ardent Leisure, one of Australia’s most successful owners and operators of premium leisure assets including the Dreamworld, WhiteWater World & SkyPoint theme parks and attractions. AMF and Kingpin Bowling, d’Albora Marinas, Goodlife Health Clubs, as well as Main Event, a growing portfolio of family entertainment assets in the United States.

Amusement Parks News Bureau: news@amusementparksnews.com

Related Post

Categories UK